Privacy policy

1. Preamble

DE SHAGAN NETWORK attaches particular importance to the protection of personal data and undertakes to process the information collected in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

3. Data collected

When you use the contact form, the following information may be collected:

  • Last name
  • First name
  • Company (where applicable)
  • Email address
  • Phone number
  • Subject of the request
  • Message content

No other personal data is intentionally collected via the website.

4. Purpose of processing

The data is used exclusively to:

  • respond to your contact request;
  • discuss your needs with you;
  • follow up on commercial or technical exchanges.

Your data is never sold, rented or transferred to third parties.

5. Legal basis

Processing is based on:

  • your consent when you use the contact form;
  • the legitimate interest of DE SHAGAN NETWORK in responding to requests received.

6. Recipients of the data

The data is accessible only to authorised staff of DE SHAGAN NETWORK.

To deliver emails from the contact form, DE SHAGAN NETWORK uses Brevo, acting as a processor within the meaning of the GDPR.

7. Retention period

Contact requests are kept for a maximum of 12 months from the last exchange, unless a legal obligation requires a different period.

8. Security

DE SHAGAN NETWORK implements appropriate technical and organisational measures to ensure the confidentiality, integrity and security of the personal data processed.

9. Your rights

In accordance with the GDPR, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability where applicable.

To exercise your rights, you may write to: [email protected]

If you believe your rights are not being respected, you may lodge a complaint with the CNIL.

10. Cookies

The website does not use any advertising cookies or profiling tools.

The website may use only cookies that are strictly necessary for its technical operation.

No cookie requiring the user's consent is placed.

11. Third-party services

The website uses the following services:

  • Brevo, for sending messages from the contact form;
  • PLENIT FRANCE, for hosting the website.

These providers may process certain technical data in the course of their respective duties.

12. Contact

For any question relating to the protection of your personal data, you may contact us at: [email protected]